I’ve only had this travel mug for about two months, and I’m really disappointed with how quickly it’s deteriorated. Despite washing it regularly after use, the silicone seals in the lid have developed a persistent stale coffee smell that won’t come out.
The lid design also has tiny grooves that trap moisture and coffee residue, making it almost impossible to clean properly. As a result, mould has started forming in these areas despite routine cleaning.
To make matters worse, the spring mechanism that opens and closes the lid has already stopped working, making the lid difficult to use.
I expected much better durability and hygiene from a travel mug at this price point. Unfortunately, I wouldn’t recommend this product.
Hi Lyla, we're sorry to hear about your experience. We appreciate your feedback and would like to help resolve this issue. We are more then happy to send through a replacement or refund, please email us at cs@cheeki.com. Thank you for bringing this to our attention. Warm Regards, Cheeki Customer Service
Trying to opt for low-tox options, this bottle is perfect. No straw means less exposure to micro plastics, and the generous 2litre size means I’m filling it less! My go-to daily drink bottle now.
I love how easy it is to just replace the smaller parts of the water bottles. I just bought the replacement silicone sheilds and they are great!
Hi Sally, we're thrilled to hear you find it so easy to replace the parts! Thanks for sharing your positive experience with our silicone shields. Enjoy your water bottles!
Loved my first Cheeki for more than 5 years. I bought a replacement on line but one of the lid seals wouldn't stay in place and Cheeki replaced this within days. Very happy with the service and product.
Hi Robert, thank you for sharing your positive experience! We're delighted to hear you're happy with our product and service. Cheers to many more years with your Cheeki mug!
With a job on the road, a large hot cuppa on the go is a life essential. My Cheeki 450ml travel mug has never let me down; true heat lasting for hours, while the cup has lasted for years. It just may even outlast me ;-)
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Love this coffee cup. My husband got cranky at the many other brands we've tried because every time he vacuum sealed it, his coffee spilt out everywhere! But not with this cup! The insulation and vacuum seal pop top are super easy to use and clean compared to other brands I've tried. It is the perfect size and shape to sit in the car cup holder too! Definitely recommend to anyone who wants a quality travel mug!
Hi Valued Customer,
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Unfortunately my water bottle arrived very damaged! I emailed to ask for help but have been waiting weeks for a reply. Can't say it's been a good experience, which is disappointing because I was looking forward to a sturdy plastic free bottle!
Hi Anna, we're sorry to hear about the damage and the delay in response. Please contact us again at admin@cheeki.com so we can resolve this issue promptly. We appreciate your patience and hope to make this right. Warm Regards, Cheeki Customer Service
Needed a replacement lid as the old one had worn out it's usefulness after using it almost daily. I couldn't go back to a different water bottle.
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So far so good. Had to replace lid as previous one fell one too many times. Expecting excellence as my only experience with Cheeki.
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Bought another one after my last one I had for 13 yrs fell off of the roof of my car! Always keeps my hot drinks longer than any other traveller I’ve owned or used.
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The feel of the new paint is beautiful, and I love the lid you've developed to make cleaning a dream.
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Working well and perfect size for tea - also fits into a standard car cup holder
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Love the watermelon summer vibes all year. Good quality and keeps me looking as cool as my water stays.
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Happy with size and weight - still to use for hot and cold drinks
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I’ve tried so many different cups. All are leaking or awkward to drink out to but that is just the best. Keeps the coffee warm, no spill, leakage and easy to drink
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This bottle is very high quality . It’s not to large but not too small. I love the scratch resistant paint as I’m usually banging my bottle. The bumper is definetly worth investing into as well for protection. It is very cute too. Makes you wanna drink more water throughout the day!
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I’ve been using a Cheeki bottle for 5 years now, and have just purchased a second one as well. They’re the best. I take my water bottle with me everywhere, every day, pretty much all the time, so it has had a lot of use and a lot of wear and tear. Even after all these years use my old Cheeki still works better than other brands I’ve bought. I can put ice in my Cheeki in the morning and it will still have ice in it the next day. After seeing how much better my Cheeki is than other bottles, my boyfriend has now converted to Cheeki too.
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I recently purchased this pack for my girls, and it’s a surprise for them. I love that they are toxic free and easy to carry. I am sure my girls will love them, and recommend it to anyone wanting a toxic free water bottle
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2 bottles broken within the week. The flap to open the spout snapped off, then on a different bottle the actual lid is cracked. Yes I teach our kids to take care of their things, however things do still get dropped. While I thought it was good that replacement lids can be bought I still expected them to last more then a week.
One of my favorite I would highly recommended this will be buying some more 😍
I purchased my first 1L cheeki 5 years ago. Ive been gifted new bottles over the years and always returned to my emotional support cheeki.
I am only replacing it today because I may have forgotten to clean the lid seal for an extended period and have given myself the ick even after cleaning it.
Constant use for 5 years is pretty impressive. Its been everywhere with me.
Hi Valued Customer,
Thank you for leaving a positive review.
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I so wish it was dishwasher safe, but it’s absolutely awesome otherwise. Cheeki is the only brand I have broken my purchases rule with, the rule being that I only buy dishwasher safe things. I’m just clumsy and I hate doing dishes.
That is my only complaint with it, and any of the cheeki products I’ve had.
Really It’s not even an issue with any functioning of it, and I reckon it sorta sounds like I could put it in the dishwasher it’ll just mess up the paint, might be a risk I’ll take!
Hi Valued Customer,
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