I have been using Cheeki water bottles for years, they are so durable and reliable. I love that they have all the different parts available for if you need to replace something. I just replaced the lid on my adventure drink bottle after I dropped and broke it. I also love they are continuously improving and upgrading their products to make them better. The new silicone bumpers are a great addition for anyone who is clumbsy like me and drops their water bottles a lot, extra padding to stop them cracking.
Hi Felicity, We're so glad to hear you're happy with your Cheeki products and that the replacement lid fits perfectly! Thanks for sharing your love for our improvements—happy to keep your adventures leak-free and stylish! 😊Warm Regards, Cheeki Customer Service
I,v had mine for around 15 years and unbelievable is all l can say a great product which I use near every day cheers guys keep up the great work 😄
Hi Shane, We're thrilled to hear you've enjoyed your Cheeki mug for so many years! Thanks for the kind words and support. Warm Regards, Cheeki Customer Service
I recently lost my original cheeki mug and realized that nothing else did the same job! I love that I can take my own hot drink on outings knowing I’ll enjoy a hot brew when I’m ready to have it. I had to buy a replacement, there was no question 😊
Hi Valued Customer,
Thank you for leaving a positive review.
We are so glad you love your item/s. We look forward to your next order #staycheeki
It would be so appreciated by our Cheeki Team if you could follow our socials:
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Have a lovely day,
Cheeki Customer Service
I got this for my mothers birthday. She loves it and has been using it since she got it.
However, I had payed extra for express shipping and it arrived a whole week later. Contact was made with AUSPost and Cheeki but one wasn't clear with what was going on, while the other didn't reply until 4 days later on the day the bottle arrived.
Product is fantastic! Shipping was not.
Hi Laura,
Thank you for your feedback. We're so glad to hear your mum loves her bottle!
We're very sorry for the delay with your express delivery. We appreciate you bringing this to our attention and will use your feedback to improve both our communication and delivery experience.
Warm Regards,
Cheeki Customer Service Team
My bottle was received dinted/damaged.
Hi D, we're sorry to hear about your experience. We appreciate your feedback and would like to help resolve this issue. We are more then happy to send through a replacement or refund, please email us at cs@cheeki.com. Thank you for bringing this to our attention. Warm Regards, Cheeki Customer Service