I’ve only had this travel mug for about two months, and I’m really disappointed with how quickly it’s deteriorated. Despite washing it regularly after use, the silicone seals in the lid have developed a persistent stale coffee smell that won’t come out.
The lid design also has tiny grooves that trap moisture and coffee residue, making it almost impossible to clean properly. As a result, mould has started forming in these areas despite routine cleaning.
To make matters worse, the spring mechanism that opens and closes the lid has already stopped working, making the lid difficult to use.
I expected much better durability and hygiene from a travel mug at this price point. Unfortunately, I wouldn’t recommend this product.
Hi Lyla, we're sorry to hear about your experience. We appreciate your feedback and would like to help resolve this issue. We are more then happy to send through a replacement or refund, please email us at cs@cheeki.com. Thank you for bringing this to our attention. Warm Regards, Cheeki Customer Service
Trying to opt for low-tox options, this bottle is perfect. No straw means less exposure to micro plastics, and the generous 2litre size means I’m filling it less! My go-to daily drink bottle now.
I love how easy it is to just replace the smaller parts of the water bottles. I just bought the replacement silicone sheilds and they are great!
Hi Sally, we're thrilled to hear you find it so easy to replace the parts! Thanks for sharing your positive experience with our silicone shields. Enjoy your water bottles!
Loved my first Cheeki for more than 5 years. I bought a replacement on line but one of the lid seals wouldn't stay in place and Cheeki replaced this within days. Very happy with the service and product.
Hi Robert, thank you for sharing your positive experience! We're delighted to hear you're happy with our product and service. Cheers to many more years with your Cheeki mug!
With a job on the road, a large hot cuppa on the go is a life essential. My Cheeki 450ml travel mug has never let me down; true heat lasting for hours, while the cup has lasted for years. It just may even outlast me ;-)
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Thank you for leaving a positive review.
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