Hi D, we're sorry to hear about your experience. We appreciate your feedback and would like to help resolve this issue. We are more then happy to send through a replacement or refund, please email us at cs@cheeki.com. Thank you for bringing this to our attention. Warm Regards, Cheeki Customer Service
This is the third bottle I have purchased. I have 2 for me, one at home , one in car and this latest one for my wife.
Great for use witer, hot drinks and summer , cold drinks, when bush walking.
Recommended
Hi Valued Customer,
Thank you for leaving a positive review.
We are so glad you love your item/s. We look forward to your next order #staycheeki
It would be so appreciated by our Cheeki Team if you could follow our socials:
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Cheeki Customer Service
The lids are really good and I like that you can get replacement lids.
Hi Valued Customer,
Thank you for leaving a positive review.
We are so glad you love your item/s. We look forward to your next order #staycheeki
It would be so appreciated by our Cheeki Team if you could follow our socials:
Instagram - @cheeki_aus
Kids Instagram - @cheekikids_aus
Thongs Instagram - @cheekis_aus
TikTok - @cheeki_au
Have a lovely day,
Cheeki Customer Service
I’ve only had this travel mug for about two months, and I’m really disappointed with how quickly it’s deteriorated. Despite washing it regularly after use, the silicone seals in the lid have developed a persistent stale coffee smell that won’t come out.
The lid design also has tiny grooves that trap moisture and coffee residue, making it almost impossible to clean properly. As a result, mould has started forming in these areas despite routine cleaning.
To make matters worse, the spring mechanism that opens and closes the lid has already stopped working, making the lid difficult to use.
I expected much better durability and hygiene from a travel mug at this price point. Unfortunately, I wouldn’t recommend this product.
Hi Lyla, we're sorry to hear about your experience. We appreciate your feedback and would like to help resolve this issue. We are more then happy to send through a replacement or refund, please email us at cs@cheeki.com. Thank you for bringing this to our attention. Warm Regards, Cheeki Customer Service
Trying to opt for low-tox options, this bottle is perfect. No straw means less exposure to micro plastics, and the generous 2litre size means I’m filling it less! My go-to daily drink bottle now.
Hi Valued Customer,
Thank you for leaving a positive review.
We are so glad you love your item/s. We look forward to your next order #staycheeki
It would be so appreciated by our Cheeki Team if you could follow our socials:
Instagram - @cheeki_aus
Kids Instagram - @cheekikids_aus
Thongs Instagram - @cheekis_aus
TikTok - @cheeki_au
Have a lovely day,
Cheeki Customer Service








